Clinic Supplies Canada

CSC is a supplies leader for medical clinics. It works with more than 1000 clinicians. CSC sells everything related to medical equipment. Its customers have the biggest choice of brands and products in Canada. CSC online business was founded in 2006. CSC requested our support early in 2014. We optimized and redesigned the site significantly to make it quick for browsing thousands of products that they have. We developed the following features:

• A user doesn’t even have to browse over too many categories, looking for a specific product. We developed a unique “Shop by Injury” feature. Everything the user has to do is to specify the injury that he has and to select answers for 3 easy questions. The relevant products will be displayed afterwards.
• To make the purchasing process easier for buyers, we modified Magento checkout functionality to let it work in “One Page Checkout” style, that allows users to purchase in a few clicks operating with complete order information displayed on the same page.
• CSC adds many products the same day the products have been requested by a buyer. A custom feature allows the customers to request products via a wishlist. The users are also able to request updates for the products that are out of stock.
• To simplify the work of CSC managers, we implemented smart orders management, that allowed CSC admins to see complete information about the orders on the same page, as well as process the orders and manage them faster.
• Once a CSC manager has confirmed the order, an integrated ERP service receives complete information about the order and now can manage the statuses of the order.
• CSC used an amazing Advanced Report extension that allowed them to make orders reporting by various criteria. The extension though was not able to manage exporting such a long list of orders that CSC has. We modified the extension, updating it with many new custom reports. Moreover, we allowed it to generate reports of unlimited export files size generated in background mode. Once exporting has been completed, the admin receives an email with the link to download the just generated file.
• CSC has over 70 various extensions installed. Unfortunately, there were many conflicts between the extensions, therefore most of the extensions were modified and optimized by us so that they don’t conflict with each other.

The site was migrated to Magento 2.1.9.